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Approved positions will be posted for 60 days or until position is filled, whichever comes first.  We can also post positions on our HRP LinkedIn Group, so please note that request in your email.
  • 04 Oct 2016 1:57 PM | Michael Blalock (Administrator)

    Job title

    Sr. Global Mobility Consultant

    Department

    RAMS

    Line Manager

    Global Mobility Manager

    Location

    RAMS Control Towers


    Please submit resume to recruitingUSA@santaferelo.com

    PURPOSE OF JOB

    To consult and administer all components of International relocations for Santa Fe clients. Position acts as a main point of coordination with relocating employee for all related activity including International policy administration; expense reimbursement, visa and immigration, home search and household goods. Manage all activities including those performed by third party suppliers and in-house resources related to the relocation.


    PRINCIPLE ACCOUNTABILIES

    ·       Manage the full relocation cycle of the relocating employees including VIP moves

    ·       Understand and comply with the specific client policies and service requirements

    ·       Develop, maintain and build working relationship with transferring employee, HR and local partners

    ·       Carry out the pre assignment briefing and client policy review with transferring employee

    ·       Provide continuous advice and support to both client and relocating employee

    ·       Coordinate/manage suppliers (internal & external); including but not limited to Destination Services, Visa and Immigration, Household Goods etc.

    ·       Enter all required data into internal systems

    ·       To ensure that all services are billed for in a timely manner

    ·       Communicate any service failure to the Global Mobility Manager

    ·       Prepare weekly status reports for all ongoing assignments

    ·       Evaluating operational efficiency and recommending process improvements

    ·       Participate in ongoing training and internal seminars to enable professional development


    DECISION MAKING AUTHORITY

    (eg strategy - impact on business; customers/stakeholders; people - leadership and teamwork; process - operational effectiveness and controls)

    ·       Review and approve supplier invoices


    KEY COMPETENCIES


    ESSENTIAL:

    Fluent English is required

    Intercultural sensitivity

    Must be very organized and able to multi-task

    Drive to learn new and different things quickly

    Demonstrate attention to detail

    Must be able to meet deadlines and work well under pressure

    Professional demeanour both in email and on the phone

    Team Player - to support team and others in the department


    DESIRABLE

    Additional languages are an advantage


    KNOWLEDGE, EXPERIENCE and QUALIFICATIONS (minimum requirements for the job)


    ESSENTIAL:

    Minimum qualification to be Bachelor's degree or equivalent

    Strong background of Global Mobility either in-house or within the Relocation industry

    Word, Excel, PowerPoint and web based software


    DESIRABLE:

    Prior customer service experience preferred

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